GEW Vietnam

Integrated Brand Marketing Campaign

Building a consistent brand presence through integrated marketing campaigns, customer insights, and multi-channel communication.

Brand Marketing

Project Snapshot

Company

GEW Vietnam

Brand

WIGI Hair

Industry

Hair Extensions · E-commerce

Role

Marketing Executive

Project Type

Integrated Brand Marketing

Duration

2025 – Present

Business Challenge

As WIGI Hair expanded into the U.S. market, the brand needed to strengthen its market presence while maintaining a consistent customer experience across multiple digital touchpoints. Although marketing activities were already running across social media, advertising, email, and e-commerce, these channels required better alignment to improve campaign effectiveness, customer engagement, and long-term brand growth.

Objectives

Increase brand awareness in the U.S. market.

Support product launches and seasonal campaigns.

Improve consistency across marketing channels.

Enhance customer engagement throughout the buying journey.

Drive qualified traffic to the Shopify website.

My Responsibilities

Integrated Campaign Planning

Planned marketing initiatives by aligning business objectives, customer insights, and channel priorities.

Cross-channel Coordination

Managed execution across Shopify, Klaviyo, Meta Ads, SEO, and AI creative production.

Marketing Analytics

Monitored website traffic, user behavior, email performance, and campaign results using GA4 and Microsoft Clarity.

Research & Insights

Research Sources

  • Google Analytics 4
  • Microsoft Clarity
  • Shopify Analytics
  • Meta Ads Manager
  • Klaviyo Reports
  • Competitor Benchmarking
  • Customer Feedback

Key Insights

Customer Behavior

Customers responded more positively to educational content, styling tips, and authentic product demonstrations than to purely promotional posts.

Channel Performance

Marketing campaigns achieved stronger engagement when social media, email marketing, and website content delivered consistent messaging.

Website Experience

Improving navigation, product information, and landing page structure helped create a smoother shopping experience.

Marketing Strategy

Based on the research findings, I supported an integrated marketing approach focusing on four key priorities:

Integrated Campaign Planning

Coordinated promotional campaigns across social media, website, email marketing, and paid advertising to ensure consistent customer communication.

Content & Brand Consistency

Maintained unified messaging and visual identity across digital touchpoints to strengthen brand recognition.

Customer Journey Optimization

Improved the customer experience by aligning website content, landing pages, and email marketing with campaign objectives.

Performance Monitoring

Tracked campaign performance through analytics and customer behavior data to continuously identify optimization opportunities.

Featured Works

Results & Impact

Strengthened brand consistency across multiple digital channels.

Supported successful execution of promotional campaigns and product launches.

Improved collaboration between marketing, e-commerce, and creative teams.

Established more structured marketing workflows for future campaigns.

Enhanced customer engagement through integrated communication.

Tools & Platforms

Planning & Analytics

Google Analytics 4 Microsoft Clarity Google Search Console

Content & Brand

Canva ChatGPT Claude Gemini

E-commerce & CRM

Shopify Klaviyo

Productivity

Excel PowerPoint

Key Learnings

01. Customer-Centric Marketing

Effective marketing starts with understanding customer behavior rather than assumptions.

02. Consistent Communication

Consistent communication across channels improves both brand recognition and campaign performance.

03. Data-Driven Decision Making

Data-driven decision making enables continuous optimization and better business outcomes.

04. Team Collaboration

Strong collaboration across teams is essential for delivering integrated marketing campaigns.